SHOPPING INFORMATION

Delivery charges vary depending on the item and delivery location. The total delivery fee will be displayed at checkout. Please note that delivery is available within West Malaysia only.

Some items may not be eligible for delivery outside of the Klang Valley.

Delivery times depend on your location and the availability of the items. Generally, orders may take 14–30 business days. You will receive an estimated delivery date by customer support upon placing your order.

Once your order is confirmed, you will receive an email or WhatsApp notification with your order details. Our team will then process your order and arrange delivery. You will also receive updates on the delivery status.

Yes, a receipt will be sent to your registered email address once your order is successfully placed. If you do not receive the receipt, please contact our customer support for assistance.

You can reach our customer support team via WhatsApp at +6011 2839 6968. Our team is available to assist you with any questions or concerns.

PAYMENT INFORMATION

We offer a variety of payment options, including bank transfer, debit card, credit card, FPX, GrabPay, Apple Pay, Pay Now (Singapore), Alipay, Boost, DuitNow, MayBank QR, TouchNGo, Wechat, and more.

Select your preferred payment method at checkout for a seamless transaction.

A wishlist is a feature that allows you to save your favorite products for later. This helps you keep track of items you’re interested in, making it easier to find and purchase them in the future.

If you receive a damaged or incorrect product, please contact our customer support immediately via WhatsApp at +6011 2839 6968. Provide your order details and photos of the issue for a quick resolution. We will assist you with a replacement as applicable.

Order cancellations after payment are subject to our cancellation policy. Please contact customer support as soon as possible to check if your order is eligible for cancellation. Note that certain orders may not be refundable if the processing or shipping has already begun.

A coupon code is a promotional code that provides discounts or special offers on your purchase. Enter the code during checkout to apply the discount to your order total. Be sure to check the terms and conditions of the coupon before using it.